Privacy Policy
Preferred Sales Inc.
Website: www.preferredsales.com
Last Updated: March 10, 2026

1. Introduction

This Privacy Policy outlines how Preferred Sales Inc. ("Preferred Sales," "we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit our website at www.preferredsales.com (the "Website"). By accessing and using the Website, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

When you visit the Website, we may collect personal information that you provide voluntarily, including your name, email address, phone number, and other contact details when you submit forms on our Website.

2.2 Usage Information

We may also collect non-personal information about your usage of the Website, including your IP address, browser type, device type, and the pages you visit. This information is collected using cookies and similar technologies (see Section 5 below).

3. Use of Information

We may use your personal information for the following purposes:

• To provide and maintain the Website and its features.
• To respond to your inquiries or requests submitted through our contact forms.
• To send you marketing communications and updates about our products or services. You may opt out of these communications at any time.
• To send you SMS text messages related to customer service, order updates, appointment reminders, training events, and other business communications, if you have opted in to receive such messages.
• To analyze and improve the performance, functionality, and user experience of the Website.

4. Sharing of Information

We may share your personal information with:

4.1 Service Providers

We may engage third-party service providers to assist with website hosting, maintenance, analytics, SMS messaging, and other functions. These service providers will have access to your personal information only as necessary to perform their services and are contractually prohibited from using it for other purposes.

4.2 Legal Requirements

We may disclose your personal information if required by law, legal process, or governmental request.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred as part of the transaction. We will notify you of any such transfer and any choices you may have regarding your information.

4.4 No Sale of SMS Data

We do not sell, rent, or share your mobile phone number or SMS opt-in data with third parties for their own marketing purposes under any circumstances.

5. SMS / Text Messaging

5.1 Program Description

By opting into SMS communications from Preferred Sales Inc. — whether through a web form, a verbal agreement with a team member, or another medium — you agree to receive text messages from Preferred Sales Inc. These messages may include customer service notifications, order updates, appointment reminders, training event information, and general business communications related to your relationship with Preferred Sales Inc.

5.2 Message Frequency

Message frequency varies based on your interactions with our team and the nature of your inquiries. You may receive occasional messages related to open requests, follow-ups, or scheduled events.

5.3 Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan. Preferred Sales Inc. does not charge any additional fee for SMS communications.

5.4 Opt-Out

You may opt out of SMS communications at any time by replying STOP to any message you receive from us. After opting out, you will receive a single confirmation message and no further SMS communications will be sent unless you choose to re-enroll.

5.5 Help

For assistance, reply HELP to any message or visit us at www.preferredsales.com/contact.

5.6 Carrier Disclaimer

Preferred Sales Inc. and its mobile messaging platform are not liable for delayed or undelivered messages. Mobile carriers are not liable for delayed or undelivered messages.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect usage information and improve your experience on our Website. Cookies are small text files stored on your device.
The types of cookies we may use include:

• Functional cookies: Essential for the Website to operate properly.
• Analytical cookies: Help us understand how visitors interact with the Website (e.g., Google Analytics).
• Marketing cookies: May be used to deliver relevant content or track campaign performance.

You may disable cookies through your browser settings; however, doing so may limit certain features of the Website.

7. Google Analytics

We use Google Analytics, a web analytics service provided by Google, Inc. ("Google"), to analyze the usage of our Website. Google Analytics uses cookies to collect and analyze information about your interactions with the Website. For more information, please refer to Google's Privacy Policy. To opt out of Google Analytics tracking, you may install the Google Analytics Opt-Out Browser Add-On.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When personal information is no longer needed, we will securely delete or anonymize it. If you would like to request deletion of your information, please contact us using the information in Section 12 below.

9. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or electronic storage system is completely secure, and we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately.

10. Your Rights

You have the right to access, update, correct, or delete your personal information held by Preferred Sales Inc. To exercise these rights, please contact us using the information provided in Section 12. We will respond to verifiable requests within 45 days. If additional time is needed, we will notify you of the extension and the reason.
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know what personal information we have collected, the right to request deletion, and the right to opt out of certain data sharing. To exercise these rights, please contact us directly.

11. Children's Privacy

Our Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take prompt steps to delete that information. If you believe we have collected information from a child under 13, please contact us immediately.

12. Third-Party Links

Our Website may contain links to third-party websites, including manufacturer partners, industry resources, and other external sites. These third-party sites have their own privacy policies, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policy of any third-party site you visit.

13. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on the Website with a revised "Last Updated" date. Your continued use of the Website after any changes constitutes your acceptance of the updated Policy.

14. Contact Us

If you have any questions or concerns about this Privacy Policy, our data practices, or to exercise your privacy rights, please contact us:

Preferred Sales Inc.
1 Industrial Road, Hermitage, PA 16148
Phone: (724) 981-5500
Website: www.preferredsales.com/contact This Privacy Policy is effective as of the Last Updated date above.